Customers' perceived risk on intention to buy shopping goods on the Internet

Hello. My name is Indre, I am a student from International Business School of Vilnius University, Lithuania. At this time I‘m conducting a research of clients‘ perceived risks on buying shopping products (dining room furnitures (tables, chairs) and household appliances (oven, fridge...)) on the internet (Lithuania and England). Please spare me a little bit of time to answering to this questionnaire for marking one of the best answers that fits you. For each question you need to answer all statements. The collected data will be used for my master‘s degree research paper.

1. Please evaluate your agreement with the following statements about the risks associated with the technologies in intention to buy shopping goods on the internet:

2. Please evaluate your agreement with the following statements about the risks associated with the time in intention to buy shopping goods on the internet

3. Please evaluate your agreement with the following statements about the risks associated with the financial safety in intention to buy shopping goods on the internet:

4. Please evaluate your agreement with the following statements about the risks associated with the goods delivering in intention to buy shopping goods on the internet:

5. Please evaluate your agreement with the following statements about the risks associated with the information in intention to buy shopping goods on the internet:

6. Please evaluate your agreement with the following statements about the risks associated with the privacy in intention to buy shopping goods on the internet:

7. Please evaluate your agreement with the following statements about the social risks in intention to buy shopping goods on the internet:

8. Please evaluate your agreement with the following statements about the risks associated with the psychology in intention to buy shopping goods on the internet:

9. Please evaluate your agreement about the utility of internet, as a sales chanel, buying on the internet:

10. Please evaluate your agreement with the following statements about the functional risks in intention to buy dining room furnitures on the internet:

11. Please evaluate your agreement with the following statements about the functional risks in intention to buy household appliances on the internet:

12. Please evaluate your agreement with the following statements about the physical risks in intention to buy dining room furnitures on the internet:

13. Please evaluate your agreement with the following statements about the physical risks in intention to buy household appliances on the internet:

14. Please evaluate your intention to buy dining room furniture online:

15. Please evaluate your intention to buy household appliances online:

16. Please evaluate your confidence of online shops in intention to buy shopping goods online:

17. Your country of nationality

18. How would you rate your income obtained during the month, compared to the national average income of the population?

19. Your age:

  1. 31
  2. 29
  3. 36
  4. 30
  5. 35
  6. 24
  7. 25

20. How much do you spent for shopping online in the last 12 months?

21. Your gender:

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