QM project - METRO

Our group for this project decided to analyze one of the most usable public transport in Lisbon - metro. Because we want to check what people think and what is in their opinion good and bad about metro. We chose to analyze quality which is provided to the consumers and give our suggestions how to improve more the quality of metro. Thanks for cooperation! ;)
Rezultatai yra viešai prieinami
Numatoma atsakymo trukmė

1. Where do you live in Lisbon?

2. Do you use public transport – metro?( if you answer NO, you do not need to fill other questions)

3. Is metro easily accessible for you?

4. How satisfied are you overall with the metro service which you use?

5. What is the main purpose of your trip with metro?

6. How many times per month do you use metro?

7. Why do you prefer to use this transportation than others?

8. Choose the answer which is the most suitable for you (0 very bad and 5 is very good):

012345
Expensive
Fast service
Convenience
Location
Safety
Cleanliness
Payment methods
Frequency

9. What thing you do not like the most in metro?

10. Gender: