Lithuanian Maritime Museum

Dear respondent,

Lithuanian Maritime Museum invites you to participate in the survey. The results of the survey will help the Lithuanian Maritime Museum to understand the needs of users better and to improve their activities and infrastructure. The questionnaire is anonymous and confidential, summarized responses will be used to improve the performance. Select the answers that are right for you. Thank you for your engagement and sincere responses!

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1. During your last visit to the Lithuanian Maritime Museum, have you visited (you can choose multiple/all response options)?Privalomas
2. During your last visit, you have arrived (you can choose multiple options for reply):Privalomas
3.Where do you get information about the Lithuanian Maritime Museum? (you can choose multiple options for reply):Privalomas
4.How You arrived?Privalomas
5. You bought tickets:Privalomas
6. How you rate the museum's reachability and availability?Privalomas
I didn’t useCompletely disagreeDisagreeNeither yes, nor notAgreeTotally agree
It is convenient to arrive to the Museum
It is safe to arrive to the Museum
Information on the Museum's website on how to arrive is complete and understandable
Information about working time, prices, discounts is available on the museum's website and/or Facebook account
There are enough indications on how to arrive to the Museum
The opening hours of the museum are comfortable
Convenient to buy tickets to the Museum
7. How do you rate the Museum's external environment?Privalomas
I didn’t useCompletely disagreeDisagreeNeither yes, nor notAgreeTotally agree
The exterior of the museum buildings is attractive and aesthetical
The museum buildings are adapted to the needs of visitors (wheelchair access, bicycles, etc.)
There are enough indicative signs and indications in the territory of the museum, (for example, ticket office, café, souvenir shop, etc.)
There are enough recreation areas and facilities for recreation (e.g. benches, trash cans, children's playgrounds) in the territory of the museum
The territory of the museum is neat (for example, there are no garbage, unnecessary objects, etc.)
The exposition of the museum is properly illuminated
Stairs, ascents, walkways and other architectural solutions on the territory of the museum are comfortable
Stairs, ascents, walkways and other architectural solutions on the territory of the museum are safe
8. How you rate the Museum's internal environment?Privalomas
I didn”t useCompletely disagreeDisagreeNeither yes, nor notAgreeTotally agree
The interior of the museum looks modern and aesthetical
The museum premises are suitable for visitors with special needs (adapted entrance, elevator, expositions, visitor service facilities)
Information about exhibits is provided conveniently (to watch, read, or use interactive tools)
Expositions are adapted to the visitors with special needs
The ventilation / heating system is working properly
The museum's indoor rooms and exhibition halls, performance venues are properly lighted
The museum's premises are clean and tidy
The museum has enough toilets and mother and child rooms
The museum’s toilets are comfortable and tidy
9. How do you rate the Museum’s provided services?Privalomas
I didn’t useCompletely disagreeDisagreeNeither yes, nor notAgreeTotally agree
There are enough dining / feeding places on the site of the museum
There are enough rest areas on the territory of the museum
The variety of souvenirs is sufficient
The museum provides the opportunity to choose a guide in different languages
The museum offers access to the audio guide service
The museum offers access to educational programs
The museum offers a storage service for items
Museum staff are easily recognizable (distinguish their outfits, distinctive signs, etc.)
The museum staff are helpful and polite
10. What are Your offers for improvement of museum‘s infrastructure and services?
Your gender?
Your age (write in)?
Your education?
Where did you come from (write in the city/district and country)?