Hotels' custumers research

My name is Aiste. Now I am writing my bachelor thesis, the topic is: „Hotels' customers analysis“. With relation to my bachelor thesis i am doing RESEARCH OF hotels customers. Thank you very much for your help!!!! If you can, please send this link to your friends, it would help me very much!! ...........NOTES- ------ -PLEASE when you end filling questionnaire- press at the end GERAI (in Lithuanian it means GOOD), your questionnaire will be submitted!
A comment to question 11: I cannot rank services that I did not use or that were not on offer, but you don't give that option. So I gave 1 points to services I didn't use.
The above choices are not likely to influence my choice of hotel. Most important is pleasant staff and clean rooms.