Customer satisfaction

This form of questionnaire is for survey. We would like to know your opinion about" women's sport club": What you are satisfied with ,what should be added and what is missing for your full satisfaction. Thank for your participation in our survey.

Which of the following gym halls you prefer:

Please indicate how strongly you agree or disagree with each statement about facilities provided in the Halls of our club using the scale 1- strongly disagree, 5- strongly agree. Mind the questions related to the halls you are attending only

Comfort provided by the service in the Gym Hall:

Please indicate how strongly you agree or disagree with each statement about facilities provided in the Swimming and relaxing areas of our club using the scale 1- strongly disagree, 5- strongly agree. Mind the questions related to the areas you are attending only

Sauna services:

Kinesitherapy services:

Solarium service:

What payment method do you choose

Please indicate how strongly you agree or disagree about with the statements listed below about the prices of services provided in our sports club using the scale 1- strongly disagree, 5- strongly agree. Mind the questions related to the services you use only.

Please indicate how strongly you agree or disagree with each statement about the services provided by our trainers using the scale 1- strongly disagree, 5- strongly agree

Do you use the sport club’s website (www.shaping.lt )?

Please indicate how strongly you agree or disagree with each opinion about the information the website provides using the scales 1- strongly disagree, 5- strongly agree. Mind the questions related to the information you usually search for only.

Please evaluate the information about our sports club’s services in the other sources using the scales 1- very uninformative, 5 very informative. Mind the questions related to the sources you use only.

Please indicate your level of agreement or disagreement with each of the following statements about our sport club's location. Using the scales 1- strongly disagree, 5- strongly agree

Do you use the sport club’s parking place?

Please indicate how strongly you agree or disagree with the statements about our club’s parking place using the scales 1- strongly disagree, 5- strongly agree.

Your age is

Your marital status is:

Your nationality is:

Your completed education is:

Your average income per month is:

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