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A chatbot is a computer program designed to simulate conversation with human users, especially over the Internet. It is an assistant that communicates with us through text messages, a virtual companion that integrates into websites, applications or instant messengers and helps entrepreneurs to get closer to customers. Such a bot is an automated system of communication with users. You can even use chatbots to learn skills or languauges (e. g. App „Duolingo“, „Andy“, „Mondly“).