Satisfaction of Saulėtekis "IKI" supermarket

Please fill the questionnare honestly

Satisfaction of Saulėtekis "IKI" supermarket
Rezultatai yra viešai prieinami

1. Have you been shoping at Saulėtekio „IKI“ last month?  ✪

IF "NO" PLEASE GO TO QUESTION NO.13!!!

2. How often did you go to the supermarket “IKI” last month from today? (choose 1 answer)

3. What kind of products do you usually buy in Saulėtekio supermarket “IKI”? (choose one or more answers)

4. How much money do you usually spend in Saulėtekio supermarket “IKI” per one visit?

5. How mostly you come to Sauletekio “IKI” supermarket?

6. How much time you need for a journey to Sauletekio “IKI” supermarket?

7. We will give for you a several statements about “IKI” supermarket personnel. Please evaluate statements

Strongly agreeAgreeNeutralDissagreeStrongly disagree
Staff is patient
Staff is helpful
Staff is polite
Staff is qualified
Staff serves fast

8. We will give for you several statements about Saulėtekio “IKI” supermarket environment. Please evaluate statements

Strongly agreeAgreeNeutralDisagreeStrongly disagree
Shop closes too early
Easy to find a place for a car (if you do not have a car please skip this statement)
Public transport stop is close to the shop
This supermarket is atractive for families with young children

9. We will give a few statements about Saulėtekio “IKI” supermarket products. Please evaluate statements

Strongly agreeAgreeNeutralDisagreeStrongly disagree
Asortment of goods is wide
Price of goods is competitive
Fast perishable products are fresh
Easy to find needful products
Quality of goods is high

10. We will give a few statements about Saulėtekio “IKI” supermarket promotions. Please evaluate statements

Strongly agreeAgreeNeutralDisagreeStrongly disagree
Promotions are easy to understand
Promotions are clearly visible
There are promotions for wide variety of goods
Goods with promotions are high quality

11. Do you have a loyalty card?

IF "NO" PLEASE GO TO QUESTION NO.13!!!

12. We will give a few statements about Saulėtekio “IKI” supermarket loyalty program. Please evaluate statements

Strongly agreeAgreeNeutralDisagreeStrongly disagree
I get a lot benefit from loyalty card
I get special offers with loyalty card
I go to „IKI“ because I have loyalty card
„IKI“ loyalty card programe is better than other supermarkets programe

13. Your gender? ✪

14. Your age? ✪

15. Your income per month ✪