Job satisfaction in the restaurant of the hotel "Arena Suite Hotel"

My name is Aiste Petrauskaite and I am currently studying Hotel and Restaurant management. As part of the course students are required to undertake a research project and write a dissertation. To help with this, I should be very grateful if you could spend few minutes to complete this questionnaire. It is important that you understand why the research is being carried out, therefore please read the following information carefully. The purpose of this study is to investigate what factors have an impact on employees’ decision to stay or leave the hotel in which he/she working at, therefore, this questionnaire will be ask you about your experience of working and your job satisfaction in your hotel. It will take approximately 10 minutes to complete the questionnaire and the participation is completely voluntary. Please feel free to add any your own comments to the questionnaire. Survey is anonymous.

Anketos rezultatai yra viešai prieinami

1. What is your gender?

2. What is your age?

3. What is the highest level of education you have completed?

4. How long have you worked for this hotel?

6. Questions about work in the restaurant

Strongly agree
Agree
Neutral
Disagree
Strongly disagree
I am interested in my job
I am satisfied with the shift system (working hours)
I have authority to decide how to satisfied customers
I do not feel my work is monotonous
My job provides me a sense of accomplishment.

7. Questions about your work relationships.

Strongly agree
Agree
Neutral
Disagree
Strongly disagree
I have a good relationship with my colleagues
Communications between departments are good
My supervisor admires and supports me when my work is in some way outstanding
My supervisor has ability to help me, and I trust him/her

8. Questions about your job satisfaction in general.

Strongly agree
Agree
Neutral
Disagree
Strongly disagree
Management in the restaurant is high quality
The hotel welcomes our give suggestions to improve restaurant management
I am satisfied to work in my hotel in general
I am willing to recommend our hotel as an ideal company.

9. In your opinion, does the restaurant have a sufficient workforce for workload?

10. Do you have any recommendations to your hotel's restaurant management?