ALG Logistics rating

 

Dear customer, this survey is being carried out to  improve the job quality of our organization. The aim of this survey is to find out about the effectiveness of customer service, whether it should be and how it should be improved. This survey is anonymous , the data of which  will be used in a summarized form. We would be very grateful if you could answer the following questions.

 

 

 

Evaluate below given statements in grades from 1 (totally disagree), to 10 (totally agree). If you can not answer the question, write „ can‘t answer“ . In section „ Comment“ you can write you comments, suggestions. Looking for the more presice results of  the company‘s data analysis, please mark the field „ The name of the company, branch, unit“. Thank you.

 

 

 

Yours faithfully,

 

The team of ALG logistics

 

Rezultatai yra viešai prieinami

The name of the company, branch, unit

1. The processes of orders are handled on time.

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2. The information about half-done or undone orders is provided on time.

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3. Expedite problem (claim) solving

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4. I am sure that duties will be accomplished on time and done well

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5. I always know a contact person who is solving my problems or duties.

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6. Employees are responsible and quickly reacts to our requests

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7. Emplyeers provide information on time, in a clear way

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8. Employeers are always offering help and finding solutions in unexpected situations

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9. Evaluation of couriers (drivers) behaviour

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10. What do you lack mostly while working with „ALG logistics“?

11. What are the strongest sides of „ALG logistics“ that you can distinguish?

12.Will you recommend „ ALG logistics“ as a service provider?

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