"Barbora" company customer engagement through Social Media

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What is your age?

what is your gender

What is your monthly salary?

What shop do you prefer more?

Do you use e-shops for buying something?

How often do you buy in e-shops?

Have you ever used e-shop "Barbora"?

Do you buy all products in "Barbora", or some you prefer to buy yourself?

  1. buy by myself
  2. Not all of them
  3. yes except the ones they dont have
  4. All
  5. some prefer
  6. I prefer to buy some by myself
  7. I like to buy myself, especially fruits, vegetables, meat
  8. Perku Barboroje, taciau ne viska, pati einu i parduotuve
  9. -
  10. Some times use Barbora some times buy myself
…Daugiau…

If you use "Barbora" then why?

Other

  1. I don't usually use Barbora
  2. dont use
  3. Unfortunately, I have never used barbora as a tool to order products

What dont you like about "Barbora"?

  1. On time delivery
  2. that sometimes there are not all products deelivered, and also theres no new about promotions and disccounts
  3. You don't need to go anywhere. You can order food and etc. just being at work
  4. everything is fain
  5. Nothing
  6. Yra ne visos prekes
  7. -
  8. It is ok
  9. i dnt use
  10. Cannot tell, never tried

Would you like to know about all loyalti programs right away?

Would you like to get information about all discounts every day?

Other

  1. weekly discounts

Does the adverts on Social Media makes you use a "Barbroba"?

How would you like to get special promotions?

Would you like if there would be more promotions and news on "Barbora" Social Media sites?

Do you think if customers would be more engaged into "Barbora" company through Social Media, there would be more profit to company, and less negative feedbacks from customers?

What in your opinion would change, if you would get more information on Social Media about "Barbora" promotions, special sales and offers, about discounts, about free delivery time?

  1. New customers which are afraid of using "Barbora" due to price of delivery.
  2. people will be maybe motivated morw to buy in barbora, and would know more about all programs and discounts
  3. nothing
  4. it will be easier to shop
  5. Maybe I'd shop at Barbora more often
  6. Gal daugiau pirkciau, priklausytu nuo specialiu pasiulymu, akciju, nuolaidu ir t.t., ar man to reikia.
  7. -
  8. Will be more costumers
  9. Maybe I would start ordering products from barbora

Would customers feel better, if they were communicating with "Barbora" through Social Media, and would get all responses and feedbacks?

  1. Yes
  2. yes deffinetely, because customers would feel the connection
  3. yes
  4. jep
  5. I think yes.
  6. Turbut taip, bet man tai neturetu reiksmes.
  7. -
  8. Of course
  9. Yes

if customers would know about special gifts "Barbora" gives much earlier than that day, would it make a bigger number of orders from customers?

  1. Yes
  2. would be better, because people like gifts,an don those days i think there would be more sales
  3. no
  4. ofcoures
  5. Yes. Customers are always interested in special offers
  6. Manau taip, jeigu butu tikrai geri pasiulymai
  7. -
  8. Yeees!
  9. I believe it would make some sort of positive impact regarding more orders
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