LSMU Study Centre Student Information (Service) Division (INFOS) survey

Dear student, we would like to know students’ opinion about the quality of the services provided by the Study Centre Student Information (Service) Division (INFOS). Your opinion will help to improve our work. In each item, please mark one response that corresponds to your opinion. Thank you.

Šios anketos rezultatai viešai nepublikuojami
1. Your faculty
2. Your year of studiesPrivalomas
3. What is your opinion about information to students provided in the University’s website www.lsmuni.lt?
(1 – unclear, 5 – totally clear)
4. How did you find out about the INFOS activity?Privalomas
5. Do you find information related to the submission of applications in the LSMUSIS system sufficient?Privalomas
(1 – insufficient, 5 – totally sufficient)
6. How many times per term do you use INFOS services?
7. How did you apply to INFOS?Privalomas
(You can check mor than one option)
8. What was your reason for contacting INFOS?Privalomas
(You can choose more than one answer)
9. How fast did you receive answers to your questions?Privalomas
10. Did you receive the answer to your question at the INFOS, or were you redirected elsewhere?Privalomas
11. How many times were you redirected to the INFOS instead of receiving the answer to your question in other divisions?
12. What is your opinion about the usefulness of answers and information provided by the INFOS?Privalomas
(1 – useless, 5 – very useful)
13. What is your opinion about the quality of the services provided by the INFOS?Privalomas
(1 – very poor, 5 - excellent)
14. What is your opinion about the services provided by the INFOS by phone?Privalomas
(1 – very poor, 5 - excellent)
You would like to get information from university by?Privalomas
(mark by priority)
1234567
First Class System
First Class E-mail
LSMUNI.lt
LSMUSA.lt
LSMU Facebook page
LSMU SA facebook page
Personal e-mail
15. How do you think the work of the INFOS could be improved? (please indicate)