CUSTOMER SATISFACTION SURVEY 2016

Anketos rezultatai yra viešai prieinami

NAME

COMPANY NAME

HOW DO YOU PRIORITIZE THESE CRITERIA WHEN PURCHASING SIDC LT SERVICES

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CUSTOMER CARE, PROFESSIONALISM, FLEXIBILITY
ADHERENCE TO DEADLINES
PRODUCT AND SERVICE QUALITY
PRICE
FAST TURNAROUND TIME

PLEASE RATE SERVICE CULTURE OF OUR EMPLOYEES

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PLEASE RATE COMPETENCE OF EMPLOYEES

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DO YOU NEED MEETINGS WITH YOUR MANAGER

HOW DO YOU FEEL ABOUT COOPERATION WITH SIDC LT

DOES NOT MEETS EXPECTATIONS
MEETS EXPECTATIONS
EXCEEDS EXPECTATIONS
SERVICE/PRODUCT QUALITY
CUSTOMER SERVICE
MEETING OF DEADLINES
COMPLETENESS AND CLARENES OF REPORTS
PROBLEM SOLVING
INFORMATION ON SIDC LT WEBSITE
OVERALL SATISFACTION

WHAT KIND OF NEW SERVICES DO YOU NEED

WHAT ARE SIDC LT ADVANTAGES COMPARED TO OTHER AGENCIES YOU HAVE WORKED WITH?

WOULD YOU USE SIDC LT SERVICES AGAIN

WHAT YOU FEEL WE CAN IMPROVE TO BETTER SERVICE YOUR COMPANY

WOULD YOU RECOMMED SIDC LT TO COLLEAGUE OR OTHER COMPANIES?

HOW DO YOU FEEL ABOUT SERVICE/PRODUCT QUALITY COMPARED WITH PRICE?